85% of customers prefer to receive a text message over a call or Email. Reach more customers by incorporating SMS messaging in your campaigns.
SMS is a great channel for time-sensitive messages, as 90% of text messages are read within 3 minutes. You can use SMS to boost your conversions by sending subscribers sales, coupons, and drip content.
You can segment your audience and send them updates, appointment reminders, customized content, special offers, and more. You can choose an audience based on their interactions with your brand.
You can start a conversation on Facebook Messenger or Instagram and continue it via SMS. You can also re-engage with your subscribers on SMS and drive them back to Messenger or Instagram. The possibilities are endless!
You can let customers share their opinion about your products or services in a single character emoji or send them to a more detailed survey. You can also set up a smart delay to remind them to complete a review after they have received their purchase.
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Use SMS to nurture your customers towards conversion, from 7-day challenges to monthly newsletters.
Make it easy for customers to share their phone numbers with you when they visit your eCommerce store. This way, you can send them text order updates or abandoned cart reminders.
Use SMS to share photos of your products, send coupon QR codes, or send funny gifs to stay connected with customers during special moments.
SMS messages are limited to 160 characters. You can send up to 640 characters (charged as four text messages) in a single Chatlly message. If you need more that 640 characters, you can send follow-up messages.
SMS messaging is available for Chatlly Pro users. You can learn how to get started with this channel on our help center. To use the SMS channel, you only need a Twilio account and a phone number purchased from Twilio.
